Communication between excavators and utility locators is crucial to ensuring locate requests are completed correctly and on time. New enhancements to the Arizona 811 E-Stake online ticket creation and management tool not only make it easier to exchange critical information, but also to document correspondence on 811 tickets.
- Effective Oct. 1, 2015, excavators who use E-Stake will be able to add comments to each ticket by member/service area code to document all communications they have received from facility owner/operators and their locators; also,
- Improvements to the Ticket Summary Screen allow excavators to see and search for even more ticket information. For example, excavators can search for and view tickets by a job or reference number they created; by the name of the person who created the ticket; or by the job location.
Arizona 811 developed and implemented the enhancements based on input received from frequent E-Stake users. They are designed to make E-Stake even more user-friendly.
If you have questions or need assistance, please contact the Support Specialists team at Support.Specialists@arizona811.com or call (602) 659-7500, ext. 2293.